After completing the survey, users had the opportunity to enter to win an iPad mini. In a random drawing on Wednesday, Oct. 30, University Librarian Jeffrey Trzeciak chose the winner: Chase McGrath, a freshman business major. Upon being notified of his wonderful luck, McGrath was congratulated by Trzeciak, who presented McGrath with his new iPad on Friday, Nov. 1.
Despite the fact that McGrath is still fairly new to campus, he's already making good use of the resources available. He says the East Asian Library in January Hall and the Level B stacks in Olin Library are among his favorite study spots. He’s also explored a few of the many fascinating and rare volumes in Special Collections, including Diderot’s 18th-century Encyclopedie, as part of a political philosophy class.
Carol Mollman, the Libraries' assessment coordinator and the main person responsible for organizing the service-quality survey and then analyzing the results, says she is extremely pleased with the strong response rate from library users and appreciates all those who took the time to provide helpful feedback to the Libraries.
"We couldn’t be more thrilled with the response," says Mollman. "With over 3,000 comments supporting the questions, we’re expecting to hear some very clear directives for ways to improve the libraries."