In the fall of 2010, WU Libraries asked what users thought about library services, spaces, and collections—and responded accordingly to the helpful feedback received. The significant expansion of open hours at Olin Library is just one example of many improvements made as a result of that last major survey. Now, three years later, it’s that time again—to gather student, faculty, and staff input to guide future efforts.
Library staff members are always eager to hear from users, but the survey is an especially important opportunity to share one’s thoughts on specific aspects of the Libraries. It only takes about ten minutes to fill out and once completed allows respondents to enter a drawing to win an iPad mini. The Libraries will announce the winner about a week after the survey closes on Friday, Oct. 25.
"Students don't always realize what a powerful voice the survey gives them," says Carol Mollman, assessment coordinator. "We received over a thousand comments on the last survey, which translated into big changes. For instance, Olin Library is now open 24/5, furniture was updated, and WiFi coverage was expanded, to name a few."